SSP Flags Inc. - Terms & Services

Purchasing an Item:

If there if ever a problem within our website or online stores, please contact us.  We want to make ordering with us as easy and pleasant as possible. We appreciate your business. (Please leave a message if our lines are full, so we can contact you.)

PURCHASING IN STOCK ITEMS:  In Stock Items can be purchased through the SSP Flags Inc In Stock Products Store.  ALWAYS  CHECK THE NEWS AREA WITHIN THE STORE FOR DISCOUNT CODES FOR THE SSP FLAGS INC IN STOCK PRODUCT ON-LINE STORE IF YOU DO NOT RECEIVE OUR MONTHLY SPECIAL EMAIL. Through this store we only have UPS shipping available.  The shipping cost you receive from UPS is the actual shipping cost they supply online in real time.  We do NOT charge handling fees.  Now some items and orders are required to go UPS for tracking, insurance reasons, etc., but if you are selecting a low quantity order or an item that does not require UPS and that will weight exactly a pound or less, please contact us at our toll free number to see if USPS Priority would be a cheaper shipping option for you.  We do not guarantee USPS shipping, but they are fairly quick and always sent with delivery confirmation.  We also have readily available flag sets at our SSP Flags LLC eBay Store.  You can also order there if you prefer USPS Priority for shipping and to order under the eBay Protection Policy.

PAYMENT OPTIONS:  All payments must be made with United States Currency.   We accept Credit Cards, Money Orders, Cashiers Checks, Personal Checks, and PayPal.  Personal checks are subject to a 10 day waiting period before shipment of an order.

IN STOCK ITEM RETURNS:  If there is a customer complaint on an item, it must be reported within 30 days of receiving the order.  If there was an error made by SSP Flags Inc, please contact us so we can handle the complaint accordingly.  If an error is made by the customer ordering they may return the unused or unmodified item to SSP Flags Inc within 30 days of the original order date.  SSP Flags must be contacted before order is returned for approval.  If SSP Flags Inc approval is not received a restocking fee may be applied.  An order must be returned within 10 days after receiving SSP Flags Inc return approval.  All returns must be sent back with some sort of tracking.  This is for the customers protection, if package is not received by SSP Flags Inc.  Customer will receive product refund only if that is what is advised.  Some instances the customer will receive a full refund.  Again, this information will all be received by the customer when return approval is received by SSP Flags, Inc.

Shipping Costs:

The majority of shipping done by SSP Flags Inc is USPS or UPS.  This is the only shipping type available in the SSP Flags Inc In Stock Product Store.  When your order is placed through our In Stock Products Store, please be sure to check if our notifications are coming into your inbox.  (ALL large quantity CUSTOM Orders will be shipped through UPS Signature Required as a requirement.) 

TRADEMARKS & LICENSING
Artwork or other materials submitted by you or your client for our use in producing an order will be accepted as being in full compliance with all laws regarding copyrights, trademarks, patents, licenses, and other similar types of protection. You and your client agree that, by submitting artwork for our use, these laws will not be violated and this company shall not be held responsible for compliance with such laws.  If you have any questions or comments about the above terms and
agreements, please contact us.